SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iShapeez (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ishapeez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
There are really friendly customer service. I had a lot of questions and it all was answered. I recommend buying here! Definitely!
really good quality, I didn't expect it. A+++++
women slim tummy corset is good. I really like it.
The quality of slim tummy corset is excellent. Shipping was within setimaed time. Thank You store 5 +
Thank you for my package despite all that then dt tamp it's good product recommade the vadeur
gorgeous women slim tummy corset, thanks!
I did my best - savings for didn't go in vain. Quite happy with the purchase
Продавец отправил заказ быстро. Доставка аналогично. На ощупь ткань приятная. Как корректирует напишу позже.
Troszkę rozmiarek za mały, ale nic nie szkodzi. Wykonanie bardzo dobre i jest meeeega elastyczna.
It turned out funny of course photos, but still))) very thin and elastic. Ordered the largest size and a little lost) and that is why the weighing effect did not get) it was possible to buy smaller size. I don't know how long they're wearing, time will show. In general, I liked it. I can recommend to purchase. Thanks to the store...
Bullshit full. Nothing pulls.
It looks good, I hope it does its function
Super light, tight little but pick up the loose fat ones very well
i ordered last feb 20,2020. i thought it will take longer because of the virus spreading all over the world but it only takes 18 mos. to deliver..thank you so much store. haven't use and im excited for it.
I don't like it very much, for my size it fits well from the thighs of the legs but, the belly and the Michelins stay the same, not squeeze almost anything, if I 'd ask for one size less, I'm too tight on my legs, I don't like it, plus it gets me up to my breasts. For girls who have thin legs you can order even 2 sizes less so it gets a little tighter,
Отличные утяжки. Я не ожидала так быстро. Спасибо огромное Думаю, под платье хорошо.
3rd set bought and my wife loves it!
Am loving
Very good product
wow!nice one, i love it, thanks store's
ok
reviews confirm it's a great item sold in a reputable store
Blaodaru of the store, excellent goods. To Moscow there were 43 days.
Very strange panties-in height to Underarms, I put them easily on my chest, even without tension. But that's not supposed to be it, is it? Size S on the Dew. 44-46 in width just right.
Very good product