SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iShapeez (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ishapeez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
i bought again. perfect as always!
Perfect to wear under dress or pants, I love it. Yes, I recommend.
Velmi Rychlé dodání, příjemný materiál, správná Velikost, doporučuji
magnifique
Perfect - strict enough and do its job. My bust about 100 cm, weight 64 kg. I use normally Finnish& Estonian size 40.
gorgeous, size down
Beautiful underwear, pleasant to the touch in the summer in the heat, I'm not hot in it. At its 48-50 ordered XXL. Pulls not very much. But it smoothes well if you need to dress a dress or blouse. Well holds the chest. At the bottom of the hooks can be diffused if necessary. Recommend.
igual que en la foto excellent calida
this store offers best deals in the world i guess. gotta love the seller, it's always fun and productive to have a chat
живот утягивает хорошо. талия сразу выделяется. минус, что ягодицы сильно выделяются. получается как ребец. шортиками, мне кажется, было бы лучше. но живот утягивает супер!
Good prodorct
Like in the picture. I love
très bonne qualité j'aime beaucoup je recommande vivement le vendeur. merci
I've bought discounted slimming body shaper and can't be happier with a purchase
Bought a brand new from this shop. Awesome!
Viskas puikiai LB Geras kokybiškas audinukas
Tutto ok
Nice stretch bodysuit. After Caesarean, the lower part of the abdomen is bruised, bought just to solve this problem, but the body practically does not solve it. By weight 69kg, size 46-48 Rus took the size m. Perfectly tightens the waist, but the lower abdomen is hardly. And the pain itself is a little short in height at my height 172. There is a double impression, like the stated characteristics, but in half the power. The price-quality ratio is expensive. Delivery to Israel is very fast, 2,5 weeks in post-Crown time.
Excellent I liked
just as advertise... the material is very comfortable and stretchy.i'm a size large and order medium for a tighter hold and it fit so perfectly not to mention shipping got it in less than 2 weeks
Everything came up thanks to the store. Delivery 1 month.
excellent quality! I recommend it 100% thank u one of my best orders fit perfect and keep my stomach flat!
super
Brand new is always a good buy, especially at such a price. really really really glad i opted for it
calidad excelente!!! rápido envío recomiendo vendedor