SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iShapeez (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ishapeez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Leggings are super, small size, take on a larger size, my height is 177
looks good , size m is little bit closely between the butt.
все пришло очень быстро, в отличном состоянии, запаха почти нет
Отличные лосины, дошли за месяц. На параметры ОТ67, Об100 размер М подошёл идеально.
Material muy bueno y denso, no se transparenta, valido para sentadillas, color muy bonito, talla S queda perfecta, aunque no se si con una M me sentiría más "Libre", pero muy contenta, tardo menos de 2 semanas en llegar a canarias
Очень классные
Леги бомба
все супер, доставка 21 день
Google excellent thank you
Very nice high quality
My height 170 came up perfectly) quality is also super excellent) I will order more)))
Very satisfied
I do not know what compression they write about, on the growth of 170 hips 105 took L-turned out to be big, not in the guise and very high waist. Reorder m. There are no complaints about quality.
Good quality leggings
Pants are super. The dimensions correspond to the description. On L took L and exactly approached. I liked it very much, I will take it in another color
Good quality, though the size m on the height of 175 and the volume of the hips 94 cm straight barely pulled, it is better to take L
For my budget compression sports pants is the perfect solution
compression sports pants arrived ahead of time. Quality is excellent!
I've bought compression sports pants with a great discount, and I have received it already
there's no reason to compare with anything else, i'm genuinely happy with the purchase
Not very successful lasins, or they sent me such. Size L Short (although even S fit normally) at the waist wide. And the shade of blue is not the same as in the photos
On height 177 and weight 68 took M, the size approached well, does not press anywhere and does not pull, on the ankles of course short, but it was clear and according to the description. Cloth is dense, does not shine through, stretches well, it is convenient to squat and do stretch
These pants are seriously completely AWESOME!! So comfortable and sexy! I'm a size 38-40, 1m70, 63kg and the size L fits perfectly. I highly recommend!!!
I order the second time, the first time I ordered turquoise came in perfect condition the fabric is dense, the second time I ordered lilac, came with an arrow on motna, opened a dispute, the store returned 1/3 money. In general, I recommend to the order
Really glad they have it for sale. Met all my expectations!