SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iShapeez (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ishapeez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
there's no reason to compare with anything else, i'm genuinely happy with the purchase
Not very successful lasins, or they sent me such. Size L Short (although even S fit normally) at the waist wide. And the shade of blue is not the same as in the photos
On height 177 and weight 68 took M, the size approached well, does not press anywhere and does not pull, on the ankles of course short, but it was clear and according to the description. Cloth is dense, does not shine through, stretches well, it is convenient to squat and do stretch
These pants are seriously completely AWESOME!! So comfortable and sexy! I'm a size 38-40, 1m70, 63kg and the size L fits perfectly. I highly recommend!!!
I order the second time, the first time I ordered turquoise came in perfect condition the fabric is dense, the second time I ordered lilac, came with an arrow on motna, opened a dispute, the store returned 1/3 money. In general, I recommend to the order
Really glad they have it for sale. Met all my expectations!
it's safe to say exceeded my expectations
Beautiful and very spectacular leggings, the elastic band on the belt pulls well, but I think specifically the size S will not suit tall girls, because. Even on my height (157 cm) they are a little short, but it will suit the thin, which in popular sports stores have to search for XS and XXS.
Leggings as in the picture. Comfortable, well stretch, comfortable high elastic, nothing presses. The length of 153 cm generally fire. I recommend to buy definitely
On the growth of 178 hips 99 waist 73 size M came up perfectly
Tights really liked, only the seam between the buttocks does not stretch, I do not know how to make seats in them, would not crack (the size approached the waist 70 hips 94, as it should sit, per height 162 only only
love it, want to order more!
you won't be disappointed. it's really a good one
На объём бёдер 100 см размер M подошёл идеально. Качество и внешний вид достойные, я в восторге;) продавец отправил все максимально быстро в первые пол дня после размещения заказа, в Санкт-Петербург пришло за 2 недели. Спасибо продавцу ! Однозначно рекомендую данный магазин ) фото делать не стала ,из здесь и так много, возможно дополню отзыв на днях )
looking forward to ordering from here again. loved the quality of high waist compression sports pants
that's a bargain! looks perfectly
Супер подчеркивают фигуру))
Супер
Nothing to say! They're just great! Quality, material, Push up! I love
Super happy with the order, I'll order more. It's arrived in 7 days. The fabric is strong and nothing is apparent.
Хорошо тянутся
Wore these to the gym last night, So comfortable! Im 5'8 , 142lbs and I bought the large. Came up just above my belly button. They were super comfortable and squat proof! Definitely buying another pair in another color! Shipping was super fast and man do they make your butt look nice!! Love them!
The quality is amazing for its price. Very dense and good fabric. Delivery 3 weeks to Kiev. Thank you, I will order more! :)
Very good quality very good fit your figure very well and make it perfect
Very beautiful and comfortable leggings. The color corresponds to the description.