SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iShapeez (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ishapeez.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Super géniale
As the picture. The quality is good and arrived really fast. Great work!
Perfect and accurate,fast delivery took a week to arrive in the UK
fits perfect.
Très bon matière je recommande
Rien à dire franchement la gaine est au top elle serre très bien le ventre et elle est d’une très bonne qualité prenez juste une grande taille car elle taille petite . J’ai pris la taille M. le vendeur est à l’écoute
The quality is good, only at the top is bigger and it's a little loose
Корсет классный на самом деле за свои деньги ,напомнил мне лечебный бандаж после КС,думаю этот тоже пойдёт после родов ,очень точное описание за такие то деньги ,две разные застежки регулируется как вы хотите ,корсет держит спину ,жесткий ,липучки сильные пока что ,на размер 90-74-90 взяла размер М,подошёл ,утянула талию в первый раз увидела себя такой )потому что не пользуюсь утяжками,этот взяла для занятий,у меня проблемы со спиной .Шел около месяца до Якутии .довольна товаром
this belt surpassed my expectations- will definitely reorder this same belt over & over again. this is gonna bc my signature shapinv belt
Good product and fast delivery. Thank You very much! :)))
Great price quality, and it didn't take long, I love it. No doubt the best girdle I 've ever tasted!
I dislike body shapers, I had purchased them before and they were all bad. This belt is super , I love it , it is very strong . I'm very happy w this purchase. I used it while I was working out . Excellent!! ty store !!
No now of the reviews really express how good this waist trainer is. It’s such good quality. Follow the measurements table to know what size to order. It is very true to size. It’s feels like it is made of very good strong quality. No complaints. Shipping was really fast.
It’s amazing and it honestly looks just like the picture
Super nice
This is my second purchase. I also bought this for my mom and we both love it. The quality is excellent and I like the way it fits my waist perfectly, not too long to poke the chest like other products. Definitely recommend this waist trainer!
Everything is fine! Fast shipping!
super accurate. really good quality. cant wait to try it.and super fast delivery.got my one in less than a week I think...
it was very small so I suggest to get a XL or XXL
Yess!!! Accurate and fast shipping !!
excelente calidad. muy buena. llego rápido
Very quick delivery
Good
Came fast
все хорошо